How to Add A SRV Record

A SRV (service) record is a type of DNS record that defines the location, i.e. the hostname and port number, of a server(s) for specified services. They establish connections between a service and a hostname. Often when setting up your email to work with your custom domain your registrar / hosting service service will provide you with SRV records that need to be added in Convertri.

How to add a SRV record to your domain in Convertri:

From the Domains screen, click on the Records link to the right of your domain, then click on Create Record. This is will open the Create a DNS Record dialogue:

At Name you will need to use the Service name, at Type select SRV, and then at Value add your SRV record and click on Create

Some examples of what your SRV record might look like at you registrar / hosting service:

2. Locate the SRV and set the following:

Port: 443
Protocol: _xxxx
Name: @
Service: _servicename
Priority: 100
Weight: 1
Target: targetdomainhere.com

Port: 5061
Protocol: _xxxx
Name: @
Service: _servicename
Priority: 100
Weight: 1
Target: targetdomainhere.com

How to create your SRV Record:

At Name you will need to use the Service name, and then you will need the priority, weight, port and target (in that order) to create your SRV record. So in this case your records will look something like this:

Name: _servicename
Type: SRV
Value: 100 1 443 targetdomainhere.com

And

Name: _servicename
Type: SRV
Value: 100 1 5061 targetdomainhere.com

If you experience any difficulties please contact the support desk at support@convertri.com so that we can add the record for you. Make sure to include your Convertri log in email, the domain name you want to add the record to and the SRV record(s).