How To Update Your Email Address

If you’ve got an account with us then there may come a time when you want to update or change your accounts email address.

If you need to do this, send us an email at support@convertri.com explaining why it is you want to change your email address.

Please include your accounts current email address and the new email address that you want to use to log into Convertri.

Once we have this information from you, we’ll send the new email address an email that contains a passcode. You can then reply to our original email, including the passcode that you received to verify you have access to the new email address.

Once we’ve got that from you we will update your accounts email address.